Hi, How Can We Help You?
  • Head Office: 5-2155 Dunwin Dr Mississauga ON L5L 4M1 Canada Canada
  • Email Address: hello@saabimmigration.ca

Privacy Policy

Last Updated: February 01, 2025

Privacy Policy

At SAAB Immigration Services Inc. ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.saabimmigration.ca, schedule consultations, submit forms, or engage with our services.

By accessing or using our services, you consent to this Privacy Policy, including our use of practice management software, calendar scheduling tools, and email communication systems to manage your information.

1. Information We Collect

We collect various types of information depending on how you interact with our website and services:

A. Information You Provide Voluntarily
  • Name, phone number, email address, and any details submitted through our online assessment forms, contact forms, or appointment scheduling tools (e.g., Calendly, Officio).
  • Name, phone number, email address, and any details submitted through our online assessment forms, contact forms, or appointment scheduling tools (e.g., Calendly, Officio).
  • Payment details (if applicable) for transactions related to our services.
B. Information Collected Automatically
  • Cookies & Analytics: We may use tools such as Google Analytics and website tracking technologies to gather information about your browsing behavior, device, and session data.
  • Log Data: IP address, browser type, operating system, and timestamps for website visits.

2. How We Use Your Information

We use your information for the following purposes:

  • Immigration Consultation & Case Management: Your data helps us assess your eligibility for immigration programs, process applications, and provide personalized services.
  • Client Communication & Updates: By submitting your details through our website, you consent to receive emails and notifications regarding your case progress, consultations, newsletters, and immigration updates.
  • Practice & Calendar Management: We use Officio and other scheduling tools to manage client files and appointments effectively.
  • Marketing & Educational Content: We may send informational newsletters, promotional offers, or updates about Canadian immigration policies. You can opt out at any time.
  • Legal & Compliance Purposes: We retain client records in accordance with legal requirements. Any immigration-related data provided for application processing will be stored for a period of 10 years to maintain compliance with regulatory and professional obligations.

3. Data Retention & Security

  • We retain personal information for 10 years from the date of case closure, as required by regulatory bodies.
  • Secure storage of case files, documents, and communication records is implemented through encrypted systems and industry-standard security protocols.
  • Access to sensitive client data is restricted to authorized personnel only.

4. Video Content & Social Media Disclaimer

Our videos, blog posts, and social media content are for informational purposes only and should not be interpreted as legal advice. Watching, liking, commenting, or sharing our content does not establish a client-consultant relationship.

If you require legal immigration guidance, you must schedule a detailed consultation with an authorized consultant at SAAB Immigration Services Inc.

5. Information Sharing & Disclosure

We DO NOT sell or rent your personal data. However, we may share your information under these circumstances:

  • With Service Providers: We may use third-party platforms (e.g., CRM systems, payment processors, email marketing services) to facilitate business operations.
  • Legal Compliance: If required by law, regulatory bodies, or government authorities (e.g., IRCC, CBSA), we may disclose relevant information.
  • Business Transfers: In the event of a merger, acquisition, or business transition, your data may be transferred as part of the company assets.

6. Cookies & Tracking Technologies

  • We use cookies to optimize website performance and improve user experience.
  • You may disable cookies via your browser settings, but certain website functionalities may be affected.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction, deletion, or restriction of your personal data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

To exercise these rights, email us at privacy@saabimmigration.ca

8. External Links & Third-Party Websites

Our website may contain links to third-party immigration resources, government websites (e.g., IRCC, provincial nominee programs), and social media channels. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy & Minor Applications

  • SAAB Immigration Services Inc. assists with immigration applications for minors, including study permits, family sponsorships, and dependent child applications.
  • All minor applicants must be represented by a parent or legal guardian when submitting their application.
  • For unaccompanied minors, we ensure that their applications meet IRCC requirements, and legal guardianship documentation may be required.
  • We do not knowingly collect personal information directly from minors without parental or guardian consent.

If you are a parent or legal guardian and need assistance with an immigration application for a minor, please contact us for guidance.

10. Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time.
  • Any changes will be posted here with an updated "Last Revised" date.
  • Continued use of our website and services implies acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

Meet Our Dedicated Team