
Making refugee claims in Canada: where to start
Refugee claims in Canada let people who fear persecution seek Canada’s protection, but the process is detailed and the stakes are high. If you are considering refugee claims, understanding eligibility and preparing your evidence early gives you the best chance of success.
Most refugee claims are decided by the Refugee Protection Division after a hearing, where you explain why you cannot safely return home. Strong, well organized evidence and a clear, consistent account are central to refugee claims.
We can help you understand your options and prepare with confidence. Book a free 10 minute call on our consultation page or explore our refusals and appeals hub, and review the official process from IRCC.
The One Year Rule:
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Applies if you entered Canada after 24 June 2020
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A claim made more than one year after the day you entered is ineligible
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Where you entered more than once, the clock runs from your first entry
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Leaving Canada and coming back does not reset the clock
The Irregular Entry Rule:
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Applies where you crossed from the United States at a place that is not a port of entry
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A claim made after the fourteen day limit is ineligible
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Unaccompanied minors are exempt from both rules under a temporary public policy in force since 19 May 2026
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If either rule catches you, the file is diverted to a pre-removal risk assessment, which can itself result in protection being granted
Claiming at a Port of Entry:
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Made at an airport, land border or marine port
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A CBSA officer decides whether the claim is eligible to be referred
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A port of entry is legally considered to be located in Canada
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You provide your Basis of Claim form within fifteen days of referral
Claiming From Inside Canada:
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An IRCC officer decides eligibility
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The claim is made through the asylum application in the IRCC Portal
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You provide your Basis of Claim form when you make the claim
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An eligible claim goes to the Refugee Protection Division and you receive a Refugee Protection Claimant Document
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An ineligible claim means a removal order comes into force immediately
Grounds of Ineligibility:
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Protection has already been conferred on you in Canada, or the Board has already rejected a claim by you
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A previous claim of yours was found ineligible, or was withdrawn or abandoned
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You made a refugee claim in another country before claiming here
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Another country has recognised you as a Convention refugee and can take you back
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You came directly or indirectly from the United States and the Safe Third Country Agreement applies
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You are inadmissible on grounds of security, human or international rights violations, serious criminality or organized criminality
The Four Exception Categories:
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You have a family member in Canada who is a citizen, permanent resident, protected person, or holder of a valid work or study permit
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You are an unaccompanied minor under eighteen with no parent or legal guardian in Canada or the United States
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You hold a valid Canadian visa, work permit, study permit or travel document, or you do not require a visa
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Your case falls within the public interest exception, which includes people charged with or convicted of an offence punishable by death
What the Hearing Involves:
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Usually a half day, held in private, before a single trained Board member
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Conducted remotely by default since January 2021
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You testify, and the member questions you, as does your own counsel
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Minister’s counsel from IRCC or CBSA may take part and question you as well
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Witnesses can testify in support of your claim
The Routes Available, and Their Limits:
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Refugee Appeal Divisionfifteen days to file from receipt of written reasons, thirty days to perfect
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The Appeal Division is barred for designated foreign nationals, no credible basis and manifestly unfounded findings, and Safe Third Country exception claimants
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Judicial review at the Federal Courtleave required, fifteen days to file for a decision made in Canada
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Stay of removala separate motion, because filing judicial review does not by itself stop your removal
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Pre-removal risk assessmentsubject to a twelve month bar from a decision on the merits
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Humanitarian and compassionate applicationdoes not stop removal, and is barred for twelve months after a claim is rejected, withdrawn or abandoned
Can I work while my refugee claim is being decided?
You can request a no-fee work permit through the online claim application, but IRCC cannot issue it until three things have happened: an eligibility decision has been made on your claim, your immigration medical examination is complete, and your biometrics have been collected.
What health coverage do I have as a claimant?
The Interim Federal Health Program covers hospital and out-patient services, care from licensed medical professionals, laboratory services and ambulance at no cost. Prescription drugs carry a four dollar co-payment. Supplemental coverage for urgent dental, vision, mental health counselling, physiotherapy and assistive devices carries a thirty per cent co-payment. You must use a provider registered with Medavie Blue Cross, which is a real practical barrier worth sorting out early.
Can I study while my claim is pending?
You can apply for a study permit separately once you are in Canada. You cannot request one at the same time as making the refugee claim.
I have been in Canada for two years. Can I claim now?
If you entered Canada after 24 June 2020, almost certainly not. Since Bill C-12 a claim made more than one year after the day you entered is ineligible, and where you entered more than once the clock runs from the first entry. Leaving and returning does not reset it. Your route would be a pre-removal risk assessment. Speak to someone before you file anything at all.
How long does a refugee claim actually take?
The regulations set out thirty days for inland claims, forty-five for port of entry claims and sixty otherwise. Those timelines are not what happens. The Board average is roughly twenty-two months from referral, including about six months of front end security screening. As at 31 March 2026 there were 294,989 claims pending.
What proportion of claims succeed?
In the first quarter of 2026 the Board finalized 22,512 claims: 12,976 accepted, 4,298 rejected, 3,604 abandoned and 1,634 withdrawn or otherwise resolved. That is about fifty-eight per cent of all finalizations, or about seventy-five per cent if you set aside claims that were abandoned or withdrawn. Neither figure predicts your case.
Does a pending claim stop me being removed?
While your claim is before the Board, yes. Once it is finally rejected, no. Removal becomes enforceable and the protections available at that point are narrow and time limited.
Can an immigration consultant represent me at the hearing?
Practice before the Immigration and Refugee Board has been a restricted area since 1 July 2023. Only a lawyer, a licensed paralegal, or a consultant holding the RCIC-IRB Class L3 licence may appear. This is why our working relationship with Dr. Pallavi Kataria matters: the hearing is hers, the immigration file stays with us, and you are not passed to a stranger.

